We will contact you within a few days of placing your order to confirm delivery dates. Goods that are in stock at our warehouse are usually despatched the next day and delivered within 5 working days. We will keep you informed on goods that take longer than 5 days to deliver. Deliveries will be made Monday-Friday 8.30am-6.00pm. You must check and sign for the goods. Goods will not be left without a signature. All goods must be delivered to the address provided on your order.
Delivery is FREE on all Fires and Fireplaces in mainland UK. Contact us for delivery rates to offshore UK.
Areas to which we do not deliver: Currently, we can only deliver to UK Mainland destinations and Northern Ireland. Areas such as the Isles of Scilly, Jersey, Guernsey, Isle of White, Isle of Man, Inner and Outer Hebrides, Orkneys, Shetland and the Republic of Ireland are not serviced. However, if you live in one of these areas and wish delivery to a UK shipping agent please use our telesales line (0800 019 58 58) to place an order.
